Get in Touch

We're here
to help.

At POVIKO, we are committed to providing clear support and a smooth customer experience. If you have any questions regarding your order, products, or our services, our support team is available to assist you.

Business Information

What you need
to know.

Office Address

POVIKO Office

123 27 Old Gloucester Street
London WC1N 3AX
United Kingdom
Support Hours

When we're available.

  • Monday – Friday9:00 AM – 6:00 PM
  • SaturdayClosed
  • SundayClosed

Times based on standard business hours. May vary on public holidays.

Response Time

24 – 48 hours.

We aim to respond to all inquiries within 24–48 business hours. Responses may take slightly longer during peak periods or holidays.

Order Assistance

Help us help
you faster.

To help us process your request efficiently, please include the following details when contacting us. Providing accurate information allows us to respond faster and resolve your request effectively.

  • Full name used at checkout
  • Order number
  • Description of your request

Before contacting us,
check these pages.

You may find answers to common questions here:

Our Commitment

Clear support at
every step.

We aim to provide reliable support and clear communication at every step. All inquiries are handled with care to ensure a consistent and professional service experience.

  • All inquiries handled with care
  • Clear and consistent communication
  • Responses within 24–48 business hours
  • Professional service at every step

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