Privacy policy

Overview

POVIKO (“we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store.

Our Services are powered by Shopify, which supports transactions, data storage, and secure payments.

By using our Services, you acknowledge and agree to the practices described in this policy.

1. Information We Collect

We collect personal information that can identify or relate to you, including:

  • Contact details: Name, billing and shipping address, phone number, email address
  • Payment information: Card details, billing data, transaction records, payment confirmations
  • Account information: Username, password, account preferences
  • Order details: Items viewed, added to cart, purchased, exchanged, or returned
  • Device and usage data: IP address, browser type, device ID, and interactions with our site
  • Communications: Messages and inquiries sent to our support team

This information may be collected directly from you, automatically through cookies, or from service providers.

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services (orders, payments, returns, user experience)
  • Communicate with you (support, confirmations, updates)
  • Send marketing communications and relevant offers (you can opt out anytime)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. How We Share Information

We may share your data with:

  • Shopify, which powers our store and processes data securely
  • Service providers, including shipping, payment, and analytics partners
  • Advertising partners, to display relevant marketing (where legally permitted)
  • Authorities, when required by law or to protect rights and safety

We do not sell your personal data.

4. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent or opt out of marketing
  • Restrict or object to certain data processing

To exercise your rights, please contact us through our Contact page.
We may request identity verification before processing requests.

5. Data Security and Retention

We implement administrative, technical, and physical safeguards to protect your data.

While no system is completely secure, we take reasonable steps to prevent unauthorized access or misuse.

We retain your data only as long as necessary to:

  • Provide our Services
  • Meet legal requirements
  • Resolve disputes
  • Enforce our policies

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Remember preferences
  • Analyze site performance

You can disable cookies through your browser settings, though some features may be limited.

7. International Data Transfers

Your information may be transferred and processed outside your country (including the United States).

We use recognized safeguards, such as Standard Contractual Clauses, to protect your data.

8. Children’s Privacy

Our Services are not intended for individuals under 16 years old.

We do not knowingly collect personal data from children.
If you believe a child has provided information, please contact us to request deletion.

9. Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Continued use of our Services indicates acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy or your data, please visit our Contact page.