Contact Us

At POVIKO, we are committed to providing clear support and a smooth customer experience. If you have any questions regarding your order, products, or our services, our support team is available to assist you.

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Customer Support

Email: support@poviko.com

We aim to respond to all inquiries within 24–48 business hours.
Responses may take slightly longer during peak periods or holidays.

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Business Information

POVIKO
Office 123
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom

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Support Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

(All times are based on standard business hours and may vary on public holidays.)

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Order Assistance

To help us process your request efficiently, please include the following details when contacting us:

• Full name used at checkout
• Order number
• Description of your request

Providing accurate information allows us to respond faster and resolve your request effectively.

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Before Contacting Us

You may find answers to common questions in the following pages:

• Shipping Policy
• Refund Policy
• Terms of Service

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Our Commitment

We aim to provide reliable support and clear communication at every step. All inquiries are handled with care to ensure a consistent and professional service experience.